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Technology Support

» Technology Support

Technology Support

Technical support is a form of after-sales service provided by a company to its product users.

Our company’s technical support aims to help customers diagnose and solve technical problems or malfunctions encountered during the use of products, and help customers solve problems.

On this technical support page, we will often write and publish articles on fire suppression systems, fire detection systems, and fire-related topics such as aerosol extinguishers, FM200, carbon dioxide, dry chemistry, and gas fire control panels.

This will allow users to get timely access to our product technical parameters and product innovations.

We have a professional technical support team to better meet the needs and expectations of customers.

Our team can provide answers to customer questions through phone, online chat, email, and other means.

Customers can also request the following technical information from us at any time:

  • Product Catalogue and Brochures.
  • Installation Manual.
  • Certificates, Approvals, and Test Reports.
  • Technical Data Sheet.
  • Material Safety Date.
  • Wiring Diagram.
  • Product Fire Extinguishing Video and Demo.
  • High-definition images of various products.
  • Installation cases, specific applications, industry and company news, and other performance indicator files.

For PDF files of fire suppression systems and fire protection accessories, please click on this page to download them yourself.

Click the PRODUCTS PAGE to search for our specific products.

hfc-227ea gas fire suppression filling method

About Gas Filling for HFC-227ea Suppression System

Nowadays many manufacturers lack maintenance of the HFC-227ea fire suppression system for a long period, the gas pressure is seriously not enough, the HFC-227ea gas leaks and evaporates, and the whole gas fire suppression system is invalid. So, need to send HFC-227ea gas fire suppression equipment back to the manufacturer’s workshop to do inspection refilling, and testing. The following are …

thermo bulb aerosol fire extinguisher generator 4

Advantages of the Condensed Aerosol Fire Extinguisher Generator

The condensed aerosol fire extinguisher generator is widely used now because it is well done to extinguish fires and save lives, property, health, and the environment. The operation principle is very different from those other fire suppression systems like FM200, ig541, IG55, IG100, CO2, ABC dry chemical power, and water mist fire suppression systems. Features and Advantages of Aerosol Fire …

Thermal Activation Generator Constructure TAG

Can Aerosol Chemical Fire Extinguisher Works Standalone?

QUESTIONS: CAN WE MAKE THE AEROSOL CHEMICAL FIRE EXTINGUISHER WORK STANDALONE  WITHOUT ANY OTHER POWER SUPPLY? I BOUGHT THE ABC DRY CHEMICAL FIRE EXTINGUISHING DEVICE, DOES WE CAN MAKE THE DEVICE WORK STANDALONE WITHOUT AN OUTER POWER SUPPLY? Yes, some clients will ask us if they want their systems to work standalone without an outer supply to the device. Hereby …

thermal cord 300 degree temperature for fire 175 degree

Several activation methods for the Aerosol Mini Fire Extinguishers

There are always many clients will ask how to start up the aerosol mini fire extinguishers after they buy from us, and many people know about electrical activation but do not know of some other activation methods we have; some customers even don’t know how to choose the different activation for their product, and don’t know which activation method of …

china portable fire sticker

Instruction for Use Portable Hand-hold Aerosol Fire Sticker

Many people buy from us the portable hand-hold aerosol fire sticker and say they are very keen on it, but many clients after buy not know how to operate and use it, so this article is to explain and teach you HOW TO USE it and where does it can be applied and the ATTENTIONS when you use it. For …

thermo glass bulb actuator

Technical Ways to Start-up Aerosol Protection Systems

5 activation ways to start up our aerosol protection systems successfully Before the invention of aerosol fire extinguishing products, most of the tanks of fire extinguishing products had a certain storage pressure, and the risk coefficient of explosion was very high. Our mini fixed aerosol protection systems fire extinguisher is with innovative aerosol fire extinguishing technology in the world. Because …